Published: 06/04/2020 By Niche Estates
The safety of our customers, staff and the general public is our number one priority and so we have taken the difficult decision to temporarily close our branch whilst we work remotely during these unprecedented times.
As a result of Coronavirus Covid-19 the Government has instructed Estate Agents to close immediately. The safety of our customers and staff is our number one priority and so we have taken this difficult decision to close our branch for the timebeing, however with all our staff now working remotely we are very much open for business and our remote team is working hard to make sure that all of our customers receive a high level of service either over the phone, by email or via our Niche Estates online platform. While physical viewings are not currently possible we are conducting Skype/Video calls and providing comlimentary 3D Virtual tours for our clients. Buyers and tenants will be able to access virtual viewings and everything else they need around the clock. Regardless of how the situation develops, we’ll continue to remain open for business.
Our Customer Service, Property Management and Support teams are implementing plans to ensure there is minimal disruption to how they do their very important jobs and our digital approach means we’re well suited to respond to these unprecedented events. Whether you are looking for new tenants/buyers, some advice, looking for a property or partway through a move, we remain here to support in any way we can. Below are some of the ways you can get in touch with our teams, please be aware that whilst we always strive to respond quickly to enquiries, we may take slightly longer than usual at this time.
Tenants and landlordsIf you are an existing landlord or tenant, please reach out to your current point of contact via phone or email
If you need assistance and your property is managed by Niche Estates, please reach out to your appointed property manager via phone or email. If you need assistance and your property is not managed by Niche Estates, please reach out via phone on 020 3970 4142 or email firstname.lastname@example.org or using the contact form below.
Moving in to a propertyWe understand that many people will be in the middle of moving house and we will of course continue to facilitate this where it is safe and essential to do so. Please contact the relevant property manager to confirm the move-in process.
Property valuations and viewingsWhilst we are currently unable to meet our customers in person, we are pleased to be able to offer virtual valuations and viewings. Please contact our branch here and contact them via email for more details. Please note that local managers are contactable via phone and email between 10am-6pm, Monday to Friday, and will respond to all enquiries as soon as possible.
We would like to thank our incredible staff for their commitment and hard work and our customers for working together with us during this difficult time. We look forward to opening the doors of our branch once again when it is safe to do so and seeing our customers again in person.
Stay safe and well,
The team at Niche Estates